Q1: Are there new pricing options available for Group Practices?
A: Yes, there are new Group pricing tiers available with competitive pricing. We also offer an additional discount if you choose to pay for your group membership annually upfront. See the table below for new pricing:
New group pricing options
| Group Size | Per-Group Price/mo | Annual Partnership (17% discount) |
| 2–5 members | $300/mo | $3,000 |
| 6–10 members | $600/mo | $6,000 |
| 11–15 members | $900/mo | $9,000 |
| 16+ members | $1,190/mo | $11,900 |
Q2: How will my Group Practice (GP) be billed under the new tiered membership structure?
A: Group Practices will designate One budget holder responsible for the full membership price. This budget holder will receive the monthly or annual invoice showing the full membership cost. Individual members can settle payment distribution among themselves outside of Journey Clinical (JC).
Q3: Will individual members in my Group Practice receive separate bills or invoices?
A: No. Under the new system, all members other than the budget holder will show a membership cost of $0 in Stripe and will not receive monthly or annual invoices.
Q4: How can my existing group select a new pricing tier?
A: An email series and community announcement detailing the new pricing will be sent out. Groups will need to complete The Pricing Interest Form to select their preferred pricing tier. Group Owners/Admins can also reach out to their coach directly or email support@journey.clinic.
Q5: What happens if my group does not respond to the initial pricing announcement?
A: Groups that do not respond to the initial announcement in December will be kept on legacy pricing. However, in January, a follow-up process targeting these groups will begin.